Refund Policy.
Effective September 24, 2026
General policy: all sales final
These are certification training courses. All sales are final once course enrollment or access is granted. We do not offer refunds for failure to complete the course, failure to pass the exam, or change of mind.
Completion window and exam attempts
Each course has a set completion window and a maximum of 3 exam attempts. A learner who does not pass after 3 attempts must purchase a new course enrollment to retake it. Before purchasing, review the course title, duration, and audience shown on each course page.
Only exception: access not delivered due to a technical failure
If you were charged but never received course access due to a technical failure on our side, you may request a full refund within 7 days of your purchase date by emailing Ana@foundherelite.com.
How to request a refund
To request a refund under the exception above, email Ana@foundherelite.com with your purchase email and order details.
After an approved refund
Approved refunds are returned to the original payment method. Access to the refunded course will end. This policy does not limit any consumer rights you have under applicable law.
Business contact
THE FOUNDHER ELITE LLC, operating under the FoundHer Elite brand
Ana@foundherelite.com
+1 (754) 349-3215
4599 San Fratello Circle, Lake Worth, FL 33467, United States